Returns & Exchanges

Return Policy

If you would like to return an item, please send us a request for a return authorization within 14 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.

• Items must be returned in new & unused condition, with all original packaging and tags attached.
• Shipping Charges cannot be refunded.
• Online Orders cannot be returned or exchanged at a physical Carhartt WIP location.
• Carhartt WIP North America reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
• Items listed as "Final Sale" are not eligible for return or exchange. This includes, but is not limited to: all Sale Items, Gift Cards, select collaborative releases and select items (hats, underwear, socks, gadgets & swimwear).

Orders shipped to Canada are eligible for refund only. All returns are subject to a CA$10 return fee.

Defective Items

If an item is received damaged or defective, please contact customer service immediately.

Return to Sender / Refused Packages

Orders refused or deemed undeliverable by the courier will be returned to our warehouse and treated as a return. We will return the items to stock for a refund less a restocking fee.

For all other inquiries please visit our contact page.